When you use the website [www.rhodespastoral.com.au] (Website) we will collect information from you, including personal information.
We may also collect information about you when you interact with us through social media channels and email.
We comply with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (the Act) subject to any exemptions that apply to us under the Act, as well as other applicable laws protecting privacy.
In general terms, personal information means any information that can be used to personally identify you. This may include, but is not limited to, your name, age, gender, postcode and contact details (including phone numbers and email addresses) and possibly financial information, including your credit card details.
How we collect your personal information
We may collect personal information via the Website, directly from you, when you provide it to us or our agents or contractors including via email, from publicly available resources, from your device or browser and from third parties companies and services such as Facebook.
Information we collect
We collect different types of information about you and your activities. We may collect and use the types of information listed below, which examples below are not exhaustive:
How we use your information
The primary purpose for which we collect information about you is to enable us to perform our business activities and functions and to provide the best possible quality of customer service. We collect, hold, use and disclose your personal information for the following purposes:
Sharing your information
We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared.
We may share personal information with:
Storage and security
We have security protocols to safeguard personal information you share with us against loss, theft and misuse, as well as against unauthorised access, modification or disclosure of the personal information under our control. However, the internet is not a secure environment and although care is taken, we cannot guarantee the security of information provided to it via electronic means.
Cookies, Device Identifiers and Similar Technologies:
Cookies are small text or data files (or similar data structures) that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the operators or the relevant website.
They help us to analyse data about web page traffic and to improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes and to monitor pages which you find useful and which you do not.
When you use a mobile device like a tablet or phone to access the service, we may access, collect, monitor, store on your device and/or remotely store one or more ‘device identifiers’. Device identifiers are similar to cookies and uniquely identify your mobile device.
A device identifier may deliver information to us about how you browse and use the Website and may help us and/or others provide reports or personalised content.
You may delete and/or block all or some cookies or similar files used by the Website, but if you do, certain parts of the Website may not work.
Links to other sites
The Website may contain links to other websites. We do not make any representations about any third party websites that may accessible through the Website or other channels.
Accessing, Controlling and Correcting Your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under any applicable legislation including the Act.
If you believe any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.
If a complaint is made, please include your name and contact details such as an email address and telephone number and clearly describe the complaint. We will investigate the complaint and respond promptly. Resolution of your complaint may be delayed if we are unable to contact you.
If the complainant considers that we have failed to resolve the complaint satisfactorily, the complainant can complain to the Office of the Australian Information Commissioner.
For further information about our privacy policies or practices please contact us by email at email@example.com
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